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Nelson's Ten Commandments of Recognition
Take time to meet with and listen to employees--as much as they need or want.
Bob Nelson believes that today’s workforce may be more motivated by a personal thank-you than a pay raise. He shares his top 10 ways (in order of priority) to motivate employees:
- Personally thank employees for doing a good job. Thank them face-to-face, in writing, or both. Do it early, often, and sincerely.
- Take the time to meet with and listen to employees--as much as they need or want.
- Provide specific feedback about performance of the person, the department, and the organization.
- Strive to create a work environment that is open, trusting, and fun. Encourage new ideas and initiative.
- Provide information on how the company makes and loses money, upcoming products and strategies for competing in the marketplace, and how the person fits into the overall plan.
- Involve employees in decisions, especially as those decisions affect them.
- Provide employees with a sense of ownership in their work and work environment.
- Recognize, reward, and promote people according to their performance; deal with low and marginal performers so that they either improve or leave.
- Give people a chance to grow and learn new skills; show them how you can help them meet their goals within the context of the organization’s goals. Create partnerships with employees.
- Celebrate successes of the company, of the department, and of individuals. Take time for team- and morale-building meetings and activities.
Workforce, April 2003, p. 50 -- Subscribe Now!
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